Guide Index

  • Getting Started
    1. Account Login and Overview
    2. Setting Up Your Mailing lists
    3. Integrating With Your Website
    4. Importing Email Addresses
    5. Sending Your First Campaign
  • Advanced List Functions
    1. List Settings
    2. Custom Fields
    3. Auto Responders
    4. List Segmentation
    5. MySQL Database Sync
    6. Subscription Behaviors
    7. Subscription Forms
    8. Website Integration
    9. Suppression Lists
  • Advanced Subscriber Management
    1. Add Subscribers Copy/Paste
    2. Add Subscribers File Upload
    3. Add Subscribers MySQL
    4. Browse Subscribers
    5. Delete Subscribers
    6. Export Subscribers
  • Advanced Campaign Management
    1. Creating New Campaigns
      1. Using HTML Code
      2. Template Gallery
      3. Previous Campaigns
      4. Using a Web URL
    2. Google Analytics
    3. Using A/B split testing
    4. Campaign Attachments
    5. Personalizing your email
    6. Email Content Analysis
    7. Campaign Preview
  • Email Templates
    1. Managing Tags
    2. Sub-Client Accounts
  • Statistical Data Analysis
    1. List Statistics
    2. Campaign Statistics
  • Importing Email Addresses

    Importing new email addresses and subscribers to your list is easy and straight forward. The system provides a step by step wizard to import email addresses using four main methods.

    The system also allows you to map your custom fields when you import your data.

    1. In order to import new subscribers go to Lists
    2. Select the necessary list you want to import subscribers to
    3. Click on the Subscriber Action button and select Add Subscribers
    4. This will take you to a wizard that will ask you to choose the method of importing subscribers.

    add subscribers

    The following section explains in detail all four methods available for importing email addresses to your lists using the import wizard.

    add subs select

    Copy & Paste

    This method is the simple most and requires only few minutes to import your subscribers, although when you are planning to import large amount of subscribers this method may be time consuming.

    Step 1

    copy paste 1

    Enter email addresses
    Enter each email address on a new line. If you want to import more data related to the subscriber then add these fields with a comma or the field terminator you are using.
    Example subscriber1@domain.com,Name,Surname
    Fields terminated by
    If you are going to import the subscribers having custom fields then you will need to define the field terminator - the system supports three terminators comma, semicolon, and tab.
    Fields enclosed by

    You will need to select the character which will act as an enclosure for the field - for example field between single or double quotes.

    If the data you are going to paste has the fields enclosed using single or double quotes you will have to select appropriate option

    Step 2

    map fields

    Match the subscriber fields

    Here you will need to map the fields within your system with the import data fields. If you have custom fields within your mailing list they will be displayed in the drop down.

    You should always map the email address field with the email address within import data. There is an option to ignore certain fields as well if you do not wish to import them.

    Import Settings

    If you are going to import new subscribers to the list always select "Don't add to suppression list" option.

    If you are importing subscribers to suppression list global or list based then select the appropriate option

    Update subscriber information of duplicates with import data
    Enable this option so that when you import the data for the subscribers which are duplicate or subscribers already within the mailing list then their information will be updated with the new imported information.
    Do not send opt-in confirmation email, subscribe immediately
    If this option is ticked the system will not send the opt-in confirmation email and will just subscribe the subscriber immediately to the mailing list
    Trigger auto responders, subscription behaviors, web services and update statistics
    If you enable this option the system will trigger auto responders, subscription behaviors and web services actions related to the mailing list you are importing your subscribers to.

    When you are finished populating these options hit the "Next" button to complete the import. The result screen will give you the details about the import process completion.

    import complete

    By Filling out Subscriber Form

    This method will allow you to subscribe a single subscriber by filling out the form.

    sub form

    Tick the necessary options based on your choice and go to the next step to import the subscriber.

    Add Subscribers using file upload

    This screen will help you choose the method you wish to use for adding new subscribers - for this example we will use the first method "File upload".

    file upload

    Select the file from your computer
    Click on the Choose file button and select the CSV or text file from your computer
    Fields terminated by
    If you are going to import the subscribers having custom fields then you will need to define the field terminator - the system supports three terminators comma, semicolon, and tab.
    Fields enclosed by

    You will need to select the character which will act as an enclosure for the field - for example field between single or double quotes.

    If the data you are going to paste has the fields enclosed using single or double quotes you will have to select appropriate option

    Once you populate the fields - click on the "Next" button to go to the Step 2 of file upload method.

    file upload map

    Match the subscriber fields

    Here you will need to map the fields within your system with the import data fields. If you have custom fields within your mailing list they will be displayed in the drop down.

    You should always map the email address field with the email address within import data.

    There is an option to ignore certain fields as well if you do not wish to import them.

    Import Settings

    If you are going to import new subscribers to the list always select "Don't add to suppression list" option.

    If you are importing subscribers to suppression list global or list based then select the appropriate option

    Update subscriber information of duplicates with import data
    Enable this option so that when you import the data for the subscribers which are duplicate or subscribers already within the mailing list then their information will be updated with the new imported information.
    Do not send opt-in confirmation email, subscribe immediately
    If this option is ticked the system will not send the opt-in confirmation email and will just subscribe the subscriber immediately to the mailing list
    Trigger auto responders, subscription behaviors, web services and update statistics
    If you enable this option the system will trigger auto responders, subscription behaviors and web services actions related to the mailing list you are importing your subscribers to.

    Once the options are populated click on the "Next" button to proceed to the import results. The result screen will give you the details about the import process completion.

    upload complete

    Adding subscribers using external mysql database(s)

    This screen will help you choose the method you wish to use for adding new subscribers - for this example we will use the first method "External MySQL Database".

    Step 1

    import mysql

    Host Address
    Enter the host address for your external mysql database Port
    Define the MySQL Port number in case if its not running on a standard port 3306 Username
    Enter the username for accessing the mysql database Password
    Enter the password Database
    Enter the name of the database SQL Query
    Enter the SQL query in order to select the records from the database

    Step 2

    file upload map

    Match the subscriber fields

    Here you will need to map the fields within your system with the import data fields. If you have custom fields within your mailing list they will be displayed in the drop down.

    You should always map the email address field with the email address within import data.

    There is an option to ignore certain fields as well if you do not wish to import them.

    Import Settings

    If you are going to import new subscribers to the list always select "Don't add to suppression list" option.

    If you are importing subscribers to suppression list global or list based then select the appropriate option

    Update subscriber information of duplicates with import data
    Enable this option so that when you import the data for the subscribers which are duplicate or subscribers already within the mailing list then their information will be updated with the new imported information.
    Do not send opt-in confirmation email, subscribe immediately
    If this option is ticked the system will not send the opt-in confirmation email and will just subscribe the subscriber immediately to the mailing list
    Trigger auto responders, subscription behaviors, web services and update statistics
    If you enable this option the system will trigger auto responders, subscription behaviors and web services actions related to the mailing list you are importing your subscribers to.

    Once the options are populated click on the "Next" button to proceed to the import results step. The result screen will give you the details about the import process completion.

    upload complete

     

    next topic Sending Your First Campaign